Privacy Policy

Responsible for personal data:  Trinity Publisher SPA RUT: 77.110.801-6, with address at Avda. 9 de Julio #782 San Pedro, Concepción Chile, hereinafter Trinity Publisher, and whose contact email is  [email protected] .

Data requested on the website and purpose of the treatment.

• Name, surname and email in the contact forms:  to make any direct contact with Trinity Publisher SPA, whether to ask questions, comments, suggestions, request a service or product, or any other information. No provision of the minimum necessary personal data will prevent Trinity Publisher SPA from responding to the request.
• Name and email:  to be able to make comments on the blog of the website.
• Name, surname, address, telephone, email, tax identification number:  this information will be requested at the time of payment for the service, for the purpose of processing everything related to the client.
• Name, telephone number and email for the newsletter:  with the express and voluntary consent of the data owner, the minimum information necessary to send an automated commercial newsletter will be requested on the website, where information on advertising, promotions and other information from the services and/or products offered by Trinity Publisher SPA
• Email create:  the email will be requested to access the client area, according to the data provided at the time of the account.

If the user is under 16 years of age, they must have the authorization of their parents or legal guardians to provide their personal data. Trinity Publisher SPA has no way of effectively verifying the age of users, so it is exempt from any responsibility if the user does not comply with what is indicated here.

THE WEBSITE MANAGER will at all times ensure that the use given to the website, the contents, and the processing of the personal data of the

user, they will be carried out in the most correct way. For this, the user can always exercise their rights of access, rectification, cancellation, portability, oblivion or opposition, all in compliance with the guidelines of the laws that govern the matter, by writing to [email protected]  .

At no time will Trinity Publisher SPA share the data it has with third parties. In case of doing so to comply with the services contracted by a participant, send the newsletter, comply with legal requirements or for the administration of the website, the appropriate confidentiality agreements will be obtained between the parties.

The links to third parties that can be found on the website have privacy policies outside of Trinity Publisher SPA. Access to these sites must be the responsibility of the user, being their responsibility to know them and their decision to accept them or not.

FORMS

The website has 4 types of forms:

Contact:  the user, client or participant will be able to find forms that will facilitate communication with Trinity Publisher SPA, to ask questions, comments, request a quote, reserve any of the services offered on the website or demand any right that they may have. No provision of the minimum necessary personal data will prevent Trinity Publisher SPA from responding to the request. This treatment will be considered legitimate as it is part of a pre-contractual procedure. The server of the website and the email of Trinity Publisher SPA will be in charge of the treatment.

Advertising:  users, buyers or participants will be asked for their express and voluntary consent to deliver to Trinity Publisher SPA, the minimum data necessary to send advertising and commercial information related to the services and/or products offered by Trinity Publisher SPA, so that an automated  email  marketing file  managed by the person in charge of the treatment indicated below is added. The processing of personal data found in this section has been done with the consent of the data owner.

For comments on the blog:  in order to avoid  spam  , inappropriate messages, and to do a correct follow-up, the user will be asked for his name, email and website to identify him in the comments he wishes to make on the blog entries. These data will be visible to other users of the website. If you do not want the data to be visible to other people, you should contact Trinity Publisher SPA at  [email protected].

The website server will be in charge of the treatment and that will be carried out with the consent of the data owner.

To process the service request:  users, clients or participants will be asked for their data so that Trinity Publisher SPA can process the services requested by the client. Legitimate processing of personal data due to the contractual relationship that exists with the client or participant. The data will be stored on the website’s server.

DATA PROCESSORS

Trinity Publisher SPA needs the support of third parties to adequately offer its services and products, with which it enters into the appropriate confidentiality agreements and verifies compliance with the regulations on the protection of personal data.

The data provided to these third parties may not be used for other purposes not authorized by the owner of the data.

In compliance with the principles of information and transparency, it is made known that these third parties are:

• Mailchimp: used to automate commercial information bulletins and send advertising of the products and/or services offered on the website to the email address of the data subject. Cargo service of The Rocket Science Group LLC, located in the United States of America. It has a security agreement called the Privacy Shield, in accordance with the requirements of the European Committee for Data Protection, which can be found here  https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active  . For more information about its privacy policy, you can visit https://mailchimp.com/legal/privacy/
• Asana: Application used to organize and manage  work activities. This service is provided by Asana, Inc., which  is located at 1550 Bryant Street, Suite 200, San Francisco,  CA 94103 and can be contacted at  [email protected].  If you want more information about their  privacy policy, you can consult: https://asana.com/terms
• Active campaign: Used for email marketing and customer management. This service will be provided by the company ActiveCampaign, LLC, whose office is located in the city of Chicago, USA. They have subscribed to the Privacy Shield, which can be verified at this link  https://www.privacyshield.gov/participant?id=a2zt0000000GnH6AAK&s

status=Active. You can see more information about the privacy policy here at https:  / /www.ac  tivecampaign.com/privacy-policy/ 

• Zapier: It is a tool used to automate tasks. The company, Zapier Inc., is located at Zapier, Inc., 548 Market St. # 62411 , San Francisco, CA 94104 – 5401 and can be contacted at  [email protected].  Its privacy policy can be seen at the link https://zapier.com/privacy/
• Google: Tool used to manage visitor data. This service is provided by the company Google LLC, located in Mountain View, California, United States of America, has subscribed to the Privacy Shield between the EU-USA. which can be consulted at

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active  . If you wish to obtain more information about its privacy policy, you can consult: https://policies.google.com/privacy

• Lead Pages: Tool used to create websites, landing pages, and popups, among others. This service is provided by the company Avenue 81, Inc., which is located at 107 Cheapside, London and can be contacted via email  [email protected].  Its privacy policy can be seen at the link https:/  /www.le  a  dpages.net/privacy
• Apple: Tool used to manage visitor data. This service is provided by the company Apple Inc., which can be contacted through the link https:/  /www.ap  ple.com/la/contact/  and whose privacy  policy can be seen at https://  www.apple .com/legal/privacy/en-ww/
• Siteground: Provides the web hosting service through the company SiteGround Spain SL. Its European headquarters are located in Spain, C/ Serrano 1, º 28001 Madrid and its privacy policy can be seen at https:/  /www.site  g  round.com/privacy.htm
• Calendly: Tool used to schedule meetings, the company is located at 1315 Peachtree St NE, Atlanta, GA 30309, they can be contacted via email  [email protected].  It has the subscription of the Privacy Shield between the EU-USA. and Swiss – US Privacy Shield, which can be found at https://calendly.com/pages/privacy and its privacy policy can be viewed at https://calendly.com/pages/privacy
• Typeform: Tool used for creating online forms and online surveys. This service is provided by the company Typeform SL: which is located at Carrer Bac de Roda, 163, local, 08018 – Barcelona (Spain). They can be contacted via email  [email protected]  and their privacy policy can be viewed at https://admin.typeform.com/to/yFvrNI/
• Facebook pixel: analysis tool for advertising, used to know the actions of data subjects on this website. This service is provided by Facebook, Inc., which is located at 1601 Willow Road Menlo Park, CA 94025, United States of America. In case you are outside the United States of America or Canada, the data control entity responsible for the information is

Facebook Ireland Ltd., which is located at 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland. It is certified under the EU-US Privacy Shield Framework and the US-Swiss Privacy Shield Framework, as evidenced at  https://www.privacyshield. gov/participant?id=a2zt0000000GnywAAC&s  status=Active. For more information about the privacy policy, visit  https://www.facebook.com/privacy/explanation

• Google Analytics: Web analysis service, to see the statistics of the use of the website, This service is run by the company Google LLC, located in Mountain View, California, United States of America, has a subscription to the Privacy Shield between the EU-US, which can be consulted at  https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active  . If you wish to obtain more information about its privacy policy, you can consult: https://policies.google.com/privacy
• Zoom: tool used for video conferencing. This service is provided by the company Zoom Video Communications, Inc., located in San Jose, California, United States of America, has subscribed to the Privacy Shield between the EU-US. which can be consulted at  https://www.privacyshield.gov/participant?id=a2zt0000000TNkCAAW&  status=Active. If you want more information about its privacy policy, you can consult: https://zoom.us/privacy
• Evernote: tool to better manage the services offered. Service offered by Evernote Corporation, located in the United States of America, who has signed the privacy shield as evidenced in  https://www.privacyshield.gov/participant?id=a2zt0000000PCFCAA4&s  tatus=Active, an agreement signed between EU – It is approved by the European Committee for Data Protection. For more information about its privacy policy visit https://evernote.com/intl/es/privacy/policy
• Skype: tool used for video conferencing. This service is provided by the company Microsoft Corporation, located in Redmond, Washington, United States of America, has subscribed to the EU-US Privacy Shield, which can be consulted at  https://www. privacyshield.gov/participant?id=a2zt0000000KzNaAAK&s  status=Active. If you want more information about its privacy policy, you can consult: https://privacy.microsoft.com/es-mx/privacystatement
• Coda.io: Tool used to edit documents, this service is provided by the company Coda, which is located at 444 Castro St, Suite 1200, Mountain View, CA 94041. It can be contacted via email  help@ coda.io  and its privacy policy can be viewed at https://coda.io/trust/privacy
• Manychat: Tool used to create bots on Facebook pages, this service is provided by the company ManyChat, INC. Can be contacted via email

[email protected]  and its privacy policy can be viewed at https://manychat.com/privacy.html

• Pay U Latin America: Company used to manage payments on the website. It can be contacted through the email  [email protected]  and its privacy policy can be seen at

• PayPal (Europe) S.à rl et Cie, SCA: company used to manage payments by debit and credit card on the website. Located at 22-24 Boulevard Royal L-2449, Luxembourg. For more information you can visit https: /  /www.p  a  ypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES
• Stripe Inc: used to manage debit and credit card payments on the website. This company is located in the United States, has a security agreement called Privacy Shield, in accordance with the requirements of the European Committee for Data Protection that can be found here  https://www.privacyshield.gov/participant?id=a2zt0000000TQOUAA4&  status =Active. For more information at https://stripe.com/us/privacy
• Mailtrack: It is a tool used to send emails and verify their reading by the recipient, the company THE MAIL TRACK COMPANY, SL, is located at calle Córcega, number 301, attic 2ª, 08008 – Barcelona (Spain) and can be contacted via email  [email protected].  Its privacy policy can be seen at the link https://mailtrack.io/es/privacy-policy
• Dropbox: Used for the virtual hosting of documents related to the products or services offered on the website. Service provided by Dropbox, Inc, located in California, United States. It has a security agreement called the Privacy Shield, in accordance with the requirements of the European Committee for Data Protection, which can be consulted at https://www.privacyshield.gov/participant?id=a2zt0000000GnCLAA0&s  tatus  =Active. For more information about their privacy policy you can visit https:/  /www.drop  p  box.com/privacy
• WhatsApp: Tool used for communication with users, buyers, customers and participants through the company WhatsApp Ireland Limited (for those located in Europe), can be contacted through the link  https://www.whatsapp.com /contact/?subject=messenger  and its privacy policy can be viewed at  https://www.whatsapp.com/legal?eea=1#privacy-policy

In specific cases, THE WEBSITE MANAGER may use applications or tools that have not been included or named in this list, the foregoing because it is a better option that helps to carry out a certain task; If this happens, THE WEB SITE MANAGER will notify its users, clients or participants of this situation, as the case may be.

POLICIES RELATED TO THE NEWSLETTER

These policies will be understood at all times as a complementary part of the terms and conditions displayed on the website, both being equally applicable at the time of a dispute. The privacy and intellectual property policy applied will be the same as that set forth in the terms and conditions of the website.

“Newsletter” shall be understood as the digital bulletin that THE WEBSITE MANAGER carries out periodically and that it sends to its subscribers through an external email service provider, to which the user has voluntarily subscribed.

THE WEBSITE MANAGER is not obliged to send the newsletter in defined periods of time, so he is completely free to do so when he deems appropriate. The user may at any time exercise their rights of access, rectification, cancellation or opposition by following the instructions that you will find in the footer of the newsletter.

The user should not share their content with third parties, as this would violate the copyright of THE WEBSITE MANAGER. The only possible distribution channel is the one managed and/or authorized by THE WEBSITE MANAGER.

THE WEBSITE MANAGER will not be responsible for the content of any third party exposed in the newsletter, controversy that arises must be dealt with directly with the person or company mentioned.

All the material that is exposed in the newsletter is protected by copyright in favor of THE WEBSITE MANAGER, and in the case of belonging to third parties, it will be understood that THE WEBSITE MANAGER has the proper authorization to use it as it has been agreed with the author.

TREATMENT DURATION

In the case of personal data provided for billing and purchase of products or services, they will be kept for the legally applicable time by the platform that performs the billing.

In the case of the personal data provided for electronic commercial newsletters and comments on the blog, it will be for the time that the owner of the data wishes to remain on the subscription list, so they can unsubscribe at the time they do so. you want, automatically as indicated in each bulletin, or by writing to [email protected]  .